Have you received a phone call with the words “VoIP caller” in the caller ID? Instead of calling through a traditional business phone service, seeing “VoIP caller” flash across your screen. Simply means that the person calling is using VoIP technology. Let’s break down and answer this question: what is a VoIP caller? Explain the basics of VoIP technology, and answer the most common questions about VoIP calls. Providing an alternate way of communication apart from the traditional ISDN lines previously used in business communication systems.
In these modern days, many companies are now using VoIP phone systems in their businesses. To avoid confusing the matter any further, we’ll be referring to all of these offerings under the term “VoIP” in this article. Now that we have that cleared up, let’s get to the good stuff! In these modern days, many companies are now using VoIP for small businesses in the USA.
By using a VoIP phone solution, you give yourself control over where you receive calls. You may even be able to select an option that forwards calls to your home office after a few rings, then to your assistant’s phone if you don’t answer.
What is a VoIP Caller?
A VoIP caller is someone who is calling you using a VoIP system. Instead of from a carrier like Verizon or AT&T. VoIP stands for “voice-over-internet-protocol,” and all VoIP calls are routed through an internet connection instead of through cell towers, wires, or fiber-optic cables.
Benefits of VoIP Phone System in the US
Cost savings is one of the benefits of VoIP that virtually any business can appreciate. You can only install so many phone lines and costs quickly add up, especially if your business regularly makes long-distance calls.
The IP network could be a direct IP connection to your phone service provider. Simply your existing internet connection or a combination of both. Traditional phone lines typically charge for each minute of call time, wherewith VoIP your only costs are your monthly charges from your ISP. Many providers offer inexpensive or even free calling too, for example, the contiguous United States. If you implement a VoIP solution, conference calls become that much easier.
Better Use of Bandwidth
One of the little-known benefits of VoIP is that it makes for more efficient use of your existing bandwidth. As roughly half of the voice conversations are made up of silence, VoIP continues to fill those information gaps with other data from other bandwidth consumers to make better use of your resources. What’s more, is that VoIP allows for compression and elimination of speech redundancies to further improve efficiencies.
Extensive Additional Features
Many businesses don’t fully understand all of the benefits and additional features that are included in a VoIP service. VoIP systems allow you to connect a wide variety of devices to keep your business’ productivity high. VoIP services typically include features like caller ID, virtual numbers, contact lists, voicemail, etc., but these features can all be used in more sophisticated ways to boost operational efficiency. For example, voicemails and messages can be forwarded to multiple colleagues with a single click, and voicemail-to-text transcriptions can be sent directly to your inbox so they can be reviewed while on the go. Thanks to VoIP, you can eliminate all of this complexity. Mobility is simply built into the system, and you are able to move around as you need.
More Effective Communication
With your personnel working from various points within the office, their home, or around the world, keeping them within reach is critical. One of the more interesting benefits of VoIP is that you can have a single call ring to your desk phone for the first few rings, then to your mobile phone, tablet, or laptop if the call goes unanswered.
One of the most common (and inaccurate) objections to VoIP is that if a business finds themselves without internet for whatever reason, they’d be without a phone as well. One of the benefits of VoIP flexibility is that in the event of an office phone going down due to a lack of network, calls can always be forwarded to mobile phones and other devices. That also means weather issues and power outages no longer present the risk they once did.